We want you to be happy and healthy! If you are not completely satisfied with your Banyan products, we will gladly accept returns within 15 days of purchase.
Returnable items (Please advise us of the issue within 48 hours of receiving your parcel.):
- Faulty or damaged items.
- Unsafe
- Products not sealed.
Non-Returnable items :
- Refund or replacement if you change your mind
- Mistake by yourself during the purchase
- Damaged after delivering the product.
How Do I Make a Return?
Our Customer Care Specialists are available Monday–Sunday from 8:00 a.m. to 9:00 p.m. PT to assist you with this process. While each situation is unique, we ask that you return the unsatisfactory item to our Returns department, especially if there is a quality issue.
To complete your return, we require a receipt or proof of purchase.
Please note that we do not cover return shipping costs.
Customer Service
If you have any questions about this Return & Refund Policy, our Sites, and/or Products, you can contact us at:
Ayurvedic Glow
Brisbane City, QLD, 4000
info@ayurvedicglow.com