Privacy Policy - AyurvedicGlow

Last Updated: June 15, 2023

Thank you for visiting us at ayurvedicglow.com!

This service (including our websites and other Sites as defined below in The Scope of this Policy and collectively, our “Services”) is operated by “us”, “our,” “we” and related terms), a Australian Company.

We are committed to respecting the privacy rights of all individuals, wherever located, and have adopted this privacy policy (“Privacy Policy”) to explain how we collect and process your Data as defined below through your use of and interaction with our Sites and Services, how we share (or do not share) any of your Data, how we store and keep secure any of your Data, how you can update and control any of your Personal Data, the rights you may have with regard to your Data, and other information relevant to your privacy.

Please review this Privacy Policy carefully, and please use the information herein to make informed choices. If you have any concerns or questions about our privacy practices, please feel free to contact us. By accessing any of our Services, including accessing any information on our Sites, or our Sites, and/or by registering for any of our Services and/or purchasing any of our Products (as defined below), you are agreeing to all of the terms set forth in this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE ANY OF THE SITES OR SERVICES OR GIVE US ANY OF YOUR DATA. YOUR CONTINUED USE OF ANY OF THE SITES AND/OR SERVICES MEANS THAT YOU AGREE TO THIS PRIVACY POLICY.

1. The Scope of this Policy

A. Scope: This Privacy Policy applies to our website (ayurvedicglow.com); to our “backend” hosted applications that are a part of our service platform; and to all data and/or information that is collected via our websites. For the purposes of this Privacy Policy, we refer to our websites (collectively as our “Site,” “Website”, “Sites” or “Websites”). This Privacy Policy applies to all Site visitors (“Users”), as well as to all Site visitors that purchase products (“Products”) or use the Services as a guest or as a registered customer. Customers are responsible for managing the activity of all Authorized Users, and for how the Sites are used by their Authorized Users.

B. Changes: We may make changes to this Privacy Policy from time to time, and any material changes that we make will be posted (in the form of an updated Privacy Policy) on our Sites. Such policy updates will be effective when they are posted unless prohibited by law in which case, we will comply with applicable law prior to making changes to this Privacy Policy. Accordingly, please review the terms of this Privacy Policy on a regular basis to understand the current terms.

C. Terms & Conditions: In addition to the terms of this Privacy Policy, your use of the Sites is subject to our Terms and Conditions, which can be found at https://ayurvedicglow.com/terms-conditions/

2. The Types of Information That We Collect, and How We Collect It

To provide our Services, we collect data that are not personally identifiable (“Anonymous Data”) and also data that, either alone or in conjunction with other data, could be used to identify an individual or household (referred to as “Personal Data”). Collectively, Anonymous Data and Personal Data are referred to herein as “Data”. Data may be collected in the following ways:

A. Account and Transaction Data: We collect Personal Data that is provided to us voluntarily either via direct communications (e.g. email) or through our Sites, such as when a User registers on the website, providing comments or reviews, viewing pages on the Site, logging into the Site, placing Products in their online shopping cart and ordering Products on the Site. We use Account Data to provide our Services to you, and we may also use Account Data to contact Customers and/or Users for limited marketing or product communication purposes (subject to the provisions herein). The Data collected include common categories of contact information (e.g. name, email address, telephone number, username, password and zip code), and may also include certain account administration information (e.g. invoice and shipment information), your purchase history, information about items in your online shopping cart when you place an order with us online or place a product in your online shopping cart.

B. Site Usage Data: We collect certain Site/Service utilization data through the use of tracking technologies (including cookies, as detailed below) and the Data collected can include both Anonymous Data (e.g., how a Site is used) and Personal Data. We refer to this data as “Site Usage Data.” We use these Site Usage Data to understand how our Sites and Services are used, to improve our Sites and Services, and to protect the integrity and security of our Sites and Services and to track User behavior. Site Usage Data include:

1. Device data. Information about the computer or mobile device you use to access the Sites. This may include technical information transmitted by your device such as the browser used, the device model and operating system, language preference, device location, unique device identifiers, and the Internet Protocol (IP) address through which you accessed the Site.

2. Site Use Activity. Information regarding your activity on the Sites such as the time and frequency of access, a referrer page domain, pages viewed, and interactions between the User and the Sites.

C. Other Information You Choose to Provide: We collect the information you choose to provide, such as your contact and marketing preferences, and communications and interactions (which may include email messages, chat sessions, text messages, or phone calls with you) when you sign up for emails and marketing, participate in a survey, promotion or interactive area of a Site, or when you request technical or customer support or contact us.

3. How We Use the Data that We Collect

We use Data in the manner described in this Privacy Policy. We use such Data to:

A. Provide Products and Services to You: We use it to provide the Services to you, facilitate account creation, and provide maintenance and support (including by sending you confirmations, related transactional, communications, security alerts, support and administrative messages), and to improve our Services and the Sites. We also use anonymized, de-identified, and aggregated data and non-anonymized, de-identified non-aggregated data generated by the Services to provide insights to our customers.

B. Further Our Business Purposes: We use it to operate, improve upon and expand our business and lawful business activities; to maintain our programs, accounts, and records; for research; to detect and prevent fraud or misuse of our Services; and for any other business purpose that is permitted by law.

C. Customize and Enhance Your Experiences with Us: We use it to remember and categorize your interests and preferences; customize the products and services we share with you through direct marketing; communicate with you about the Sites, products, offers, promotions, surveys, events, and other news and information we think may be of interest to you and contact you for feedback.

D. Respond to You: We use it to respond to you, such as when you place an order, call us, make a request or inquiry, complete a survey, or share a comment or concern.

E. For Legal Purposes. We also reserve the right to disclose Data or any information submitted via Sites if we have a good faith belief that disclosure of such information is reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, monitor or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or exercise our rights to defend against legal claims;(v) prevent harm to our rights, property or safety (or the same interests of our Users or any third party); (vi) to notify you of any product recalls or other safety concerns; or (vii) for any other legal purpose.